MASTAMAP

DIGITAL TOOLS FOR RESTAURANTS

ONLINE ORDERING
ONLINE PAYMENTS
TABLE BOOKINGS

 

  Today’s consumers increasingly expect their online experience to be relevant to their needs. But how can small businesses meet these needs when they often hand over their most precious assets (customer data & restaurant brand identity) to delivery platforms? 

 

HERE’S HOW WE CAN HELP  –  MastaMap provides restaurants with websites which include do-it-all tech tools to enable you to automate your restaurant operations and to allow your customers a platform to order direct from you instead of, or in addition to, online delivery platforms. Our websites are not just beautiful but are simple to maintain and easy for your customers to navigate thus enabling you to take full control of your business and customer experience.

DELIVERY PLATFORMSEveryday, thousands  of  restaurants  hand over their  most  precious  asset (customer data) to delivery platforms only for these same platforms to launch their own “Dark Kitchens” – delivery only restaurants powered by data gained from your customers and sometimes even offering the same dishes as yours, to your customers!

As a restaurant owner, you risk not only paying high levels of commission (which could be better invested in building your own business and brand), but you also risk becoming more & more remote from your own customers (like another Amazon seller). Furthermore, your customers could be directed away from you to your competitor and even to the delivery platform’s very own ‘dark/ghost’ kitchen.

WHAT OUR WEBSITES OFFER: An online menu, an online ordering system, an easy way for your customers to make table bookings (24/7), an easy way for you to contact and build relationships with your customers (both old & new), an easy way for you to showcase to your customers and prospects what menu specials you are offering, an easy way to capture visitors’ emails, the ability to send your customers discount vouchers on their birthdays and more! And no. You don’t have to be a technical genius to do all this. We know how busy you are especially during these challenging times so we’ve kept things as simple as possible!

Click to view our Website Templates

HOW MASTAMAP WORKS

Make Order

Customer orders items from your website and once the ordering process (incl. payment), is confirmed, the process moves seamlessly on to MastaMap (white-label possible).

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Delivery ETA

MastaMap then sends the customer auto generated ETA updates i.e your order is out for delivery, ETA: 2 hrs, traffic delays, driver is now at delivery location etc

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Driver Update

Customers can also communicate directly with the driver or HQ confirming whether they are at delivery address and if not, advise on a safe place for driver to leave their parcel.

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WIN, WIN!

Customer avoids taking unnecessary time off work while businesses  can also monitor end-to-end ‘Last Mile’ delivery cycle from one screen enabling them to focus on their core activities instead of fielding calls from anxious customers enquiring about their delivery.

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RATINGS & REVIEWS

Get real time
feedback from your customers.

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WHY YOU SHOULD START USING MASTAMAP TODAY

  • Food Delivery

    Food Delivery

    Whether you offer healthy, nutritious, low calorie meals or fast food treats, use MastaMap route optimization to ensure your food reaches your customers as quickly as possible.

  • Meat Delivery

    Meat delivery

    From ‘Farm to Fork’, meat as nature intended. Use MastaMap for your chilled logistics deliveries.

  • Flower delivery

    Flower delivery

    After waking up bright and early to ensure your customer enjoys her special day (and maybe even finds time to smell the roses), send her a MastaMap delivery tracking link so she has one thing less to worry about.

  • Bread & cake delivery

    Bread and cake delivery

    Nothing beats the smell of fresh bread morning, noon or night, so don’t risk leaving this order with the neighbours. Simply send your customer a MastaMap delivery ETA and you’ll be surprised, they may even be standing outside, waiting to welcome you personally.

FAQ

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Who is this App for?

MastaMap is a B2B app and can be used by Merchants (food, groceries, florists, organic produce & other artesans), Service Providers, Delivery Companies, Dropshipping companies, Fulfilment Centres and more, to send their customers, delivery ETAs and updates.

How does Mastamap work?

  1. Customer orders items from your website and once the ordering process (incl. payment), is confirmed, the process moves seamlessly on to MastaMap (white-label possible).
  2. MastaMap then sends the customer auto generated ETA updates i.e your order is out for delivery, ETA: 2 hrs, traffic delays, driver is now at delivery location etc
  3. Customers can also communicate directly with the driver or HQ confirming whether they are at delivery address and if not, advise on a safe place for driver to leave their parcel.
  4. Since customer receives regular ETA updates (as per their preferences), they can avoid taking unnecessary time off work or get on with other tasks at home.
  5. HQ can also monitor end-to-end ‘Last Mile’ delivery cycle from one screen, enabling them to focus on their core business instead of constantly fielding calls from anxious customers.

Do I need internet access to use MastaMap?

Yes, MastaMap users need an internet enabled device.

How can MastaMap help my business enhance customer experience while reducing costs?

MastaMap can help businesses by enhancing customer experience through: ETA updates which can help mitigate repeat deliveries & cancellations, while helping to reduce costs through route optimisation, saving time and petrol.

Why does MastaMap focus on the 'Last Mile'?

The ‘Last Mile’ delivery or delivery to the customer, is often the most time consuming, costly and most fiddly bit of the delivery cycle.  Everyday, millions of hours are wasted as people wait for their deliveries with many taking time off work or postponing appointments to ensure they are available to receive their packages. We want to change this.

We outsource our delivery. Is MastaMap still relevant to us?

Yes. Delivery is a big part of the customer experience and thus your customer services. After all, why spend days, weeks or months building or creating a product only to be let down by delivery and risk sending your customers to your competitors?

With eCommerce growing at exponential rates, businesses need to develop ways to complete deliveries faster, more accurately and, with more visibility for the customer. Customers are no longer willing to be stuck at home in the dark waiting for their delivery, only to pop downstairs and find a. “Sorry we missed you” note, despite the fact they were at home waiting all day.

Screenshots

Our team

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Web designer

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Web designer

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Web designer

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Web designer

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Our blog

  • Check out our Beautiful Websites
    15 08-2021
    Check out our Beautiful Websites

    MastaMap provides restaurants with websites which include do-it-all tech tools to enable them to digitalise and automate their operations as well as, allow restaurants to offer their customers a platform to order direct from them instead of, or in...

    Read more...
  • Is Deliveroo killing restaurant culture? Asks the Guardian
    25 04-2021
    Is Deliveroo killing restaurant culture? Asks the Guardian

    Shukran Best Kebab – the finest Turkish restaurant in the Seven Sisters area of north London, according to some people (although it is surrounded by fierce rivals to the throne) – joined Deliveroo two years ago, and back then it seemed...

    Read more...
  • What Does MastaMap Do?
    20 09-2020
    What Does MastaMap Do?

    Read more...
  • How MastaMap Works?
    17 09-2019
    How MastaMap Works?

    Read more...

Pricing box

Basic

$5.55/month
  • No update
  • 32 Mbps Download speed
  • 3 month services
  • No business aplication
  • Support android only
  • Get it now

Perofessional

$17.55 /month
  • Free update
  • 128 Mbps Download speed
  • 1 year services
  • No business aplication
  • Support on IOS
  • Get it now

Business

$28.55 /month
  • Free update
  • 256 Mbps Download speed
  • 4 year services
  • Business aplication included
  • Support on IOS
  • Get it now

Contact us

    Email : [email protected]


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