“Today’s consumers increasingly expect to be able to curate their own delivery experience”
MastaMap -A B2B ‘Last Mile’ Delivery Solution
MastaMap enables Merchants (food, groceries, florists, organic produce & other artesans), to send their customers delivery ETAs and updates. Other MastaMap tools include: Route Optimisation; ability to create Accurate Customised Delivery Addresses; Analytics Dashboard – offering full visibility of last mile delivery & relevant delivery data. If you would like to try out MastaMap, please sign up to our Pre-Launch registration
HOW DOES MASTAMAP WORK?
- Customer orders items from your website and once the ordering process (incl. payment), is confirmed, the process moves seamlessly on to MastaMap (white-label possible).
- MastaMap then sends the customer auto generated ETA updates i.e your order is out for delivery, ETA: 2 hrs, traffic delays, driver is now at delivery location etc
- Customers can also communicate directly with the driver or HQ confirming whether they are at delivery address and if not, advise on a safe place for driver to leave their parcel.
- Since customer receives regular ETA updates (as per their preferences), they can avoid taking unnecessary time off work or get on with other tasks at home.
- HQ can also monitor end-to-end ‘Last Mile’ delivery cycle from one screen, enabling them to focus on their core business instead of constantly fielding calls from anxious customers.