Today’s consumers increasingly expect their online experience to be relevant to their needs. But how can small businesses meet these needs when they often hand over their most precious assets (customer data & restaurant brand identity) to delivery platforms?
HERE’S HOW WE CAN HELP – MastaMap provides restaurants with websites which include do-it-all tech tools to enable you to automate your restaurant operations and to allow your customers a platform to order direct from you instead of, or in addition to, online delivery platforms. Our websites are not just beautiful but are simple to maintain and easy for your customers to navigate thus enabling you to take full control of your business and customer experience.
DELIVERY PLATFORMS – Everyday, thousands of restaurants hand over their most precious asset (customer data) to delivery platforms only for these same platforms to launch their own “Dark Kitchens” – delivery only restaurants powered by data gained from your customers and sometimes even offering the same dishes as yours, to your customers!
As a restaurant owner, you risk not only paying high levels of commission (which could be better invested in building your own business and brand), but you also risk becoming more & more remote from your own customers (like another Amazon seller). Furthermore, your customers could be directed away from you to your competitor and even to the delivery platform’s very own ‘dark/ghost’ kitchen.
WHAT OUR WEBSITES OFFER: An online menu, an online ordering system, an easy way for your customers to make table bookings (24/7), an easy way for you to contact and build relationships with your customers (both old & new), an easy way for you to showcase to your customers and prospects what menu specials you are offering, an easy way to capture visitors’ emails, the ability to send your customers discount vouchers on their birthdays and more! And no. You don’t have to be a technical genius to do all this. We know how busy you are especially during these challenging times so we’ve kept things as simple as possible!